Cancellation and rescheduling guidance for Canopus Marine experiences.
Guest cancellations
Cancellations made at least 24 hours before the scheduled experience receive a full refund.
Cancellations made within 24 hours of the scheduled experience, or no-shows, are not eligible for a refund.
Rescheduling
You may request to reschedule your experience up to 24 hours before departure, subject to availability on the new date.
Cancellations by Canopus Marine
If we cancel an experience due to weather, sea conditions or operational requirements, you will be offered a choice of rescheduling to another date or a full refund of the amount paid.
How to cancel
To cancel or reschedule, contact our team by phone or email with your booking reference. Refunds are processed to the original payment method within 7–10 working days.
Questions about this policy? Contact the Canopus Marine team at management@canopusmarineserv.com.